Big Cartel Reviews

Folks,
You’re not going to believe this one! As you know, some of our popular items are produced and shipped from the USA, including the Mini Vest Koozies, which are made by my business partner (a retired copper from Cleveland.)
Last December, we decided to sell them in US dollars since they are coming from the US. This also allowed you to save paying the GST/HST on these items. Although they are still subject to the tax when they enter Canada, smaller packages are normally cleared without being taxed. Since we only had a few items like this, we opened a separate “online store” using a platform called Big Cartel ( I know, what a stupid name ????‍♂️) whereby you could have up to 5 items in the store without paying a monthly subscription. However, we wanted to add more products to the store so we inquired about changing to a paid subscription but instead of answering our email, they went ahead and CLOSED the store without any prior notice for supposedly violating their Merchant Agreement as they do not allow the sale of "Products or content glorifying guns, gun culture, violence, illegal activity, self-harm, or policing."
Say what? You’re putting policing in the same basket as violence, illegal activity and self harm? The exact things the police try to deter to help keep people safe!
I was completely baffled and tried to appeal their decision and make them reconsider their decision. I mean, we’re selling Koozies with various department’s crests on them, not ammo, not guns, nothing glorifying violence.... Koozies.
They didn’t even have the decency to respond to my email...crickets...until today.
I also have a side project I’m starting called The Grammar Police because yes, I’m one of those sticklers who get annoyed at poor spelling, punctuation and grammar. I was planning on using their platform (this was before they closed the Thin Blue Line store) as I wanted to start off small with a handful of products to see if there is a market before going to a paid subscription but lo and behold I received another email today from Big Cartel informing me that they have also closed The Grammar Police store (which wasn’t even live yet) due to previous Merchant Agreement violations. What a f*%king joke this company Big Cartel is! Please share this post far and wide to anybody you know that is thinking of opening an online store and advise them that Big Cartel are part of the far left, “woke” movement, are completely anti law enforcement and obviously love the “cancel culture” as they cancelled our store without warning or right to appeal. I really hope they lose a few a customers due to their totally unjust policies.

I think the bad reviews on here are for perhaps not so honest website creators who sell under-par goods. However, if you are thinking about trying your own shop, this company have been great so far. Don't bother with Shopify etc who charge a lot. Now I don't know how scalable Big Cartel are but if you are wanting to try something out, try them. I'll be sticking with them for as long as my business can grow with them and they stay competitive.

Do not order anything from faux fur source!! Waited 3 months for my package, it didnt arrive. And u dont get the money refunded either.

Worst site iv ever used in my life. They dont even have a toll free number to call. Joke of a website

This wanna-be Etsy platform is plagued with problems. They advertise as "free" but it's far from it. On Etsy you pay a measly 20 cents listing fee. With the Cartel you can pay $10 dollars or more in a monthly fee and if you make no sales then you lose a lot more money.
The platform is small so they offer no protection for sellers or buyers, so scams run rampant on the site. You can list stuff, collect the money, and ship nothing and customers have no recourse.
Other reviewers mentioned the platform is run by far leftists. It's an artist site, so what do you expect? It's funny they plaster Black Lives Matter in huge text all over their website, but go to their about page and the staff is 99% white. Maybe they are a bunch of hypocrites?
Lastly, Etsy has waaaayyyy more features. One example is if someone abandons the cart you can contact them Etsy and pick up lost sales. Not possible on Cartel. Etsy can accept payments for you. With Cartel you need to source your own payment solution which of course costs money, so Cartel is not as free as it sounds!

bigcartel.com scammers all the customers are scammers dont order from this one thepyrohouse.bigcartel

Do not order anything from Faux Fur Source. The orders do not arrive and there is no way of contacting them. Seriously out of pocket thanks to these guys.

I bought a gilet and a jacket from faux fur source on Instagram. The gilet was cheap- looking not at all like the photo advertised and the jacket was light grey when I ordered dark grey. I will never use this company again. Cheap rubbish. They were Christmas presents

I recently ordered something on
airmax-97.com
and it seems a scam. waited for 3 weeks. nil update on the order. customer service is a contact with email ending with "gmail.com". They actually advertise themselves on IG.
The website below uses Big Cartel as host.
airmax-97.com/

DO NOT BUY FROM HERE!!! I brought something in August and never received my order and on October 28th they finally emailed me saying I would get a refund in 10-14 business days yet it’s November 21 and still not clothes no refund and I’ve been contacting them nonstop and no response. This is a scam and I lost 75$ for nothing.

I never received my stuff

This company is straight up odd! It charges over the top prices for a basic service with limited functionality! You can only add 500 products in their max plan which used to only allow 300, their apps are basic and the fact they say they are for small businesses is a joke seeing as they charge so much!
Also upon research I have discovered the ceo is a far left Marxist who believes police should be defunded and only black lives matter!